A small shop, chosen piece by piece

What this is

A tightly edited clothing shop, run from Australia and shipping worldwide. There is one owner and one catalogue. No third-party sellers, no marketplace, no vendor signup — if a piece is on the site, someone decided it belonged here.

That keeps the range deliberately narrow, and it is meant to. We would rather carry a few dozen pieces we can describe accurately than a few thousand nobody has looked at.

How the edit is chosen

There is no algorithm behind the selection and no trend report. Pieces are judged one at a time, against four things:

• Fabric and construction first. Weight, weave, seams and finishing — how a garment will look after twenty washes, not how it looks in a studio photograph.
• Cuts that keep working. Clothes that will still read well next winter, rather than pieces tied to one season.
• Supply we can actually rely on. If we can’t get a size range consistently, we don’t list it.
• Descriptions we can stand behind. Anything we can’t photograph and describe honestly gets passed on.

Stock arrives in small quantities. Popular sizes sell out, and not everything is repeated — where a piece is close to gone, the stock level on the product page says so.

How we price

The price on the page is the price you pay. Prices are in AUD, and GST is included in the price shown — it applies to orders delivered within Australia, and goods exported from Australia are GST-free. Shipping is shown in full before you confirm anything at checkout — orders over $150.00 ship free, and everything below it is a single flat rate.

If you are ordering from outside Australia, your own country may charge import duties or taxes when the parcel arrives. Those are set by your government, not by us; they are not included in anything you pay here, and they are yours to settle. We would rather say so on this page than let you meet it at the door.

We don’t run permanent fake discounts. A crossed-out price appears only where the piece genuinely sold at that price here first. There are no countdown timers, no “twelve people are viewing this” banners and no invented review scores — ratings show up only when real customers have left them.

Where your order comes from

Orders are dispatched from our suppliers’ warehouses in Australia, wherever in the world they are going. That is why an order containing several pieces occasionally arrives in more than one parcel, and why the delivery windows we quote are estimates rather than promises. International transit is longer and far more variable than domestic — customs is the part nobody can predict. Tracking is emailed the moment a parcel is on its way, wherever the carrier provides it.

Read the shipping policy for processing times, rates and what happens when something is delayed.

How to reach us

There is no call centre and no chatbot. Email support@freshsale.store or use the contact form, and you will get a reply from a person within one to two business days, Monday to Friday, Australian time. Common questions — sizing, delivery windows, starting a return — are already answered on the FAQ page.

Fresh Sale is operated by Fresh Sale.